The Privileging Specialist completes and processes hospital privilege applications and provides follow-up to ensure clinician is privileged to start on proposed target start date. 

• Process hospital privilege applications on behalf of new and existing clinicians as needed 
• Communicates on a regular basis with the medical staff offices to obtain status updates  
• Maintains and updates credentialing database with status and necessary data elements 
• Documents all tasks, phone calls, emails and other forms of communication during the credentialing process in the database  
• Conducts written and verbal follow up to determine application status  
• Escalates all issues to the appropriate members of management staff, region, and/or internal clinical onboarding team as necessary  
• Responds promptly to all questions, received via phone or email, regarding privileges  
• Communicates with all necessary internal departments as needed  
• Develops and maintains good relationships with medical staff offices   
• Participates in divisional huddle meetings 
• Completes other tasks or projects as assigned 

Experience/Education:

Two (2) years related privileging experience in healthcare.

Knowledge/Skills:

• Knowledge of Medical processes (credentialing and privileges)
• Superior customer service skills
• Excellent verbal and written communication
• Organization and the ability to multi-task
• Diplomatic problem-solving skills
• Strong Interpersonal skills
• Ability to facilitate open dialogue to explore underlying problems
• Ability to quickly change and adapt to new priorities
• Abiliry to work independently as well as part of a team
• Ability to work well under pressure, managing critical deadlines

Software:

Proficiency with Outlook, Word, Excel, Business Database