Leading
    with Care.

    Pediatrix & Obstetrix Careers

    Patient Services Associate- Bilingual Spanish

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    Requisition ID:
    51365
    Location:
    2721 Del Prado Blvd S, Cape Coral, FL 33904
    Type:
    Full Time

    Job Details

    We’re looking for a detail-oriented and customer-focused Patient Services Associate to ensure smooth clinic operations and an excellent patient experience. In this role, you will greet and direct patients, manage appointment schedules, maintain accurate records, and coordinate with multiple departments. You’ll also assist with patient inquiries and support billing processes. As a key team member, you’ll help facilitate quality care and optimize clinic efficiency.

    Bilingual Spanish Required 

    Requirements

    • Manage high-volume calls and coordinate office communication flow.
    • Greet and assist visitors; ensure accurate patient demographic and insurance information.
    • Schedule appointments, tests, and follow-ups; verify insurance coverage and obtain authorizations.
    • Collect and reconcile patient payments; prepare and review billing sheets for accuracy.
    • Direct billing inquiries and ensure timely submission of outpatient billing sheets.
    • Maintain patient confidentiality and deliver courteous, professional service.
    • Must be able to travel to satellite office during the week. Mileage is reimbursable.

    Qualifications

    Education:

    • High School diploma or equivalent required.

    Experience: 3+ years of recent medical office experience preferred

    Experience Industry: Healthcare

    Skills/Abilities:

    • Strong organizational, time management, and multitasking skills with ability to meet deadlines.
    • Excellent customer service, communication (verbal & written), and interpersonal skills.
    • Proficient in computer systems; prior experience preferred.
    • Knowledge of medical terminology, billing, insurance regulations, and safety practices preferred.
    • Ability to work collaboratively in a team and handle stressful situations professionally.

    Benefits and Compensation

     

    Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that’s not only our motto at work each day; it’s also how we view our employees and their families. We know that our greatest asset is YOU.  

     

    We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.  

     

    Pediatrix is an Equal Opportunity Employer

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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    Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site.

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